Locked out of my account

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    Stephanie 
    Asked on December 11, 2020 at 02:19 PM

    Hello,

    Can someone help me reset my password? I have made too many requests and am locked out of account.


    Thanks

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    Kiran
    Answered on December 11, 2020 at 04:39 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.  

    I have checked your forms and they are clean and normal. I have activated your account and you should be able to access your forms normally. We are sorry for the trouble caused.