What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Your server was hacked and you're hosting a phishing site

    Asked by Daniel Melanchthon on October 07, 2013 at 02:10 AM

    Hi there,

    I've got a phishing mail today with a link to yor site: http://www.jotform.co/ADMINISTRACTION/admin-center

    Could You please take your Server offline, find the security hole and rebuild your server?

    Thanks a lot!

    Daniel

    Here is the full text from the phishing mail for your reference:

     

    *Dear Email user,

         This message is from Administration center Maintenance Policy verified that your mailbox exceeds its limit, you will be unable to receive new email, To re-set your SPACE on our database prior to maintain your IN BOX, click the link below: http://www.jotform.co/ADMINISTRACTION/admin-center *(If the link above does not appear click able or does not open a browser window when you click it, copy it and paste it into your web browser's Location bar.) Thank you for your cooperation.  

    site hosting JotForm email offline message
  • Profile Image
    JotForm Support

    Answered by jonathan on October 07, 2013 at 02:17 AM

    Hi Daniel,

    Thank you for this information. I have already suspended the account involved and the form.

    Regards,