Creating an autoresponder email and eliminating the extra fields that show below it?

  • SDKHUNTER
    Asked on December 11, 2020 at 6:20 PM

    Hi,

    I just tried to replace the autoresponder email for one of my forms and evidently, I have forgotten something:

    The form is Bootstrapping Entrepreneur Subscription Form

    I have the proper email in place, and I requested a test email. That email has a bunch of widget like information at the bottom of my test email. and I am not sure how to remove it. I don't remember having to deal with that extra information showing on my autoresponder emails before.

    How do I eliminate it? Thanks.

  • Kenneth JotForm Support
    Replied on December 11, 2020 at 9:32 PM

    Thank you for reaching support,

    If you wish just to have a standard email content for the Autoresponder Email, you may delete the additional content on your current Autoresponder, or delete it and create a new one.

    Here is a related guide: https://www.jotform.com/help/26-setting-up-an-autoresponder-email

    I hope that helps.
    Best.