why i cannot open my pdf file

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    farah 
    Asked on December 11, 2020 at 08:56 PM
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    gerardw
    Answered on December 11, 2020 at 10:55 PM

    Are you referring to this form in your account: https://www.jotform.com/form/203397079632462 since only this form has a submission linked to it?

    What issue are you facing while opening the PDF? Are you getting any errors? Have you downloaded this PDF from your Form submission/PDF Editor page or from your email?

    I can see that in your email, you have not enabled the PDF document to be attached to the email.

    Please check and let us know the issue details so that we could investigate further.