Why am I not allowed to publish the form when I'm the only account holder. It says I have no permission.

  • ISOfficial
    Asked on December 11, 2020 at 9:05 PM
  • Kenneth JotForm Support
    Replied on December 12, 2020 at 2:31 AM

    Thank you for reaching support,

    It is because the Access Settings on the form is set up to only allow users with domains that contain: info@isofficia.org

    1607758174 5fd4715e171d8 u1 Screenshot 10

    So unless your email is "test@info@isofficia.org" you won't be able to access it.

    You may change it to Public if you want to and just set up Password protect on the form for privacy: https://www.jotform.com/help/579-how-to-password-protect-a-form

    I hope that helps.

    Best.