Creating a Form Problem - Form Does Not Appear

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    Russell Standage
    Asked on May 27, 2011 at 12:28 AM
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    hynddesign
    Answered on May 27, 2011 at 01:14 AM

    Same as Russell, a new form created last night no longer appears on the website and when I try to update it, its just a blank background with no form fields.

    Form is supposed to be on this URL: http://www.energisus.com.au/newsite.html

    Please get this fixed as this is a new clients website, and I look like unprofessional

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    allanftd
    Answered on May 27, 2011 at 02:23 AM

    Hi hynddesign,

    We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.

    We'll let you know as soon as the issue is fixed. Thank you for using JotForm!

    JOTFORM SUPPORT 

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    allanftd
    Answered on May 27, 2011 at 03:19 AM

     

    Hi there,

    This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.

    Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!

    JOTFORM SUPPORT