What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Creating a Form Problem - Form Does Not Appear

    Asked by Russell Standage on May 27, 2011 at 12:28 AM
    Page URL:

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    Answered by hynddesign on May 27, 2011 at 01:14 AM

    Same as Russell, a new form created last night no longer appears on the website and when I try to update it, its just a blank background with no form fields.

    Form is supposed to be on this URL: http://www.energisus.com.au/newsite.html

    Please get this fixed as this is a new clients website, and I look like unprofessional

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    Answered by allanftd on May 27, 2011 at 02:23 AM

    Hi hynddesign,

    We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.

    We'll let you know as soon as the issue is fixed. Thank you for using JotForm!


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    Answered by allanftd on May 27, 2011 at 03:19 AM


    Hi there,

    This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.

    Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!