Form completion question

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    Asked on December 11, 2020 at 11:58 PM

    If I send your form to an email address and the person receiving the form, currently on your free version, the receiving person has to sign in and create a profile. Does this always happen, because I can see that people are not going to complete my form and submit it, if they need to sign in. Does this disappear when you have a paid version?

    I created a free form on your site to ask some health questions. I will use your HIPAA form, but I do not want to pay for something and then the patients need to sign in. My patients are very old and not very tech savvy, therefore I want no login.

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    Answered on December 12, 2020 at 01:13 AM

    Hi Melissa,

    Users are required to create a Jotform account when your form is set to be private and you assign them to specific users only.

    You can make your forms public again using the guide below.

    Let us know if you need further assistance.