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Louise WalshAsked on December 12, 2020 at 2:00 AM
Please be advised that Allan Moyle is deceased. I am his executor. Please advise me how to close his account.
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Vick_W Jotform SupportReplied on December 12, 2020 at 2:35 AM
Hi Louise,
Sorry to hear that. As far as his account is concerned, the account is currently on a free plan. If it is not used for some time then its status will automatically get changed to "DORMANT".
If you are referring to an account with a paid subscription then please provide its email address or username so we can proceed further.
Thanks.