-
Loretta_FloydAsked on December 12, 2020 at 8:10 AM
I simply cannot get paid if these forms do not work. Customers don't trust your form.
-
samuel.y.123abcReplied on December 12, 2020 at 10:40 AM
Hi Loretta_Floyd,
It seems that you didn't provide any email in your form.
You got to provide an email field in your form in order to set the recipient email in your autoresponder.
-
VincentJayReplied on December 12, 2020 at 3:04 PM
Hello,
I checked the form but I was not able to open it. I do not have access or permission to the form: https://www.jotform.com/form/203126966739061
I cloned the form and I noticed that you do not have an Email field. Please keep in mind that you need to collect the email address of the user to send the autoresponder email. I suggest adding an Email field to your form and create a new autoresponder email by following this guide: https://www.jotform.com/help/26-setting-up-an-autoresponder-email
Please try it and let us know if you need further help. Thank you!