Autoresponder email does not work for MyProducts Form

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    Asked on December 12, 2020 at 08:10 AM

    I simply cannot get paid if these forms do not work. Customers don't trust your form.

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    Answered on December 12, 2020 at 10:40 AM

    Hi Loretta_Floyd,

    It seems that you didn't provide any email in your form.


    You got to provide an email field in your form in order to set the recipient email in your autoresponder.


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    Answered on December 12, 2020 at 03:04 PM


    I checked the form but I was not able to open it. I do not have access or permission to the form:

    I cloned the form and I noticed that you do not have an Email field. Please keep in mind that you need to collect the email address of the user to send the autoresponder email. I suggest adding an Email field to your form and create a new autoresponder email by following this guide:

    Please try it and let us know if you need further help. Thank you!