HIPAA account: unable to login

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    Asked on December 12, 2020 at 08:32 AM

    Jotform is not loading1607779912_5fd4c648e3b02_

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    Answered on December 12, 2020 at 01:14 PM

    Hi, Hunter_Vision. Thank you for reaching support.

    I have made some adjustments on your account. Please, try it again. If that did not work, try to login in the following ways:

    1. Using the registered email address instead of username;
    2. Clearing your browser cache or using the private/incognito mode;
    3. Using another device just to check if you can login;

    If none of this did work, return here on this thread, and we will investigate it further 😀✨