Order forms come back jumbled

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    Cyndie Carruthers 
    Asked on December 12, 2020 at 09:29 AM

    When I receive my Order forms, the drop down menu items are all showing not just the single item the student ordered? How do I get the drop down menu to just choose the single item?

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    KrisLei
    Answered on December 12, 2020 at 03:24 PM

    Hi,

    To clarify, you would like to limit your users to select only one item from the Product List field? If so, you can disable the "Users Can Select Multiple Products" option on the Product List settings tab:

    1607804239_5fd5254faa595_Screenshot_1213

    I have checked the submissions on your form, and it seems that the students ordered multiple items and that's why it is showing on the email notification: how-to-view-form-submissions

    You may try to create a PDF document and attach it to your email notification instead of viewing the list of orders through the email notification:

    How-to-edit-the-email-template-for-notifications-and-autoresponders

    Applying-form-submission-data-into-a-pdf-document

    How-to-include-submissions-as-pdf-attachment-in-the-email-notifications

    I hope this helps. Please do let us know if it didn't meet your requirements to assist you further. Thank you.