IPAD VIEWING ERROR

  • Profile Image
    GLOBEITALY
    Asked on October 07, 2013 at 10:00 AM

    Dear,

    i'm having a lot of trouble on ipad form viewing.

    on safari browser the page appear completly blank.

    is there a way to fix this problem?

    regards

    Ivan

  • Profile Image
    EliezerN
    Answered on October 07, 2013 at 11:59 AM

    Thanks for contacting us.

    I have checked your form, but it seems to be working fine:

    I would recommend you to test the standalone verision of your form, it's this link: http://www.jotformeu.com/form/31964450431350

    If you have no problems with that version of your form it could that some script is getting in conflict with your website form version, so, I would recommend you to reembed your form using iFrame code, please refer this guide to know how to get iFrame code: Getting the Form iFrame Code

    Then test your form in ipad. If  the issue still persisist don't hesitate to contact us.

    Thanks