Not able to open attached JPEG

  • ibizahair
    Asked on December 12, 2020 at 4:32 PM

    I am unable to open the attached JPEG's that our customers are submitting. It goes to a 404 page not found. What could be the issue.

  • Girish JotForm Support
    Replied on December 12, 2020 at 10:09 PM

    This is due to a privacy setting on your account.

    Please remain logged into your JotForm account on the same browser while accessing these images or disable the options below from your Account settings page:

    1607828981 5fd585f527d7b 1312 4 Screenshot 10