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shenaefloydAsked on December 12, 2020 at 4:47 PM
Hello,
I deleted my submissions for one of my forms in hopes to clear space for uploads, but that did not happen. How do I delete uploads to clear space?
Thank you!
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Ahmed_SReplied on December 12, 2020 at 7:09 PM
Hello shenaefloyd,
To save space for new submission, you can delete older submissions after backing them up if needed, Please check these guides for more details:
How to download uploaded files
Also after deleting submissions, you may need to delete these entries from Trashed entries and delete forever, this action is not reversible so you need to make sure that you've downloaded and backed up any needed data.
https://www.jotform.com/help/377-how-to-delete-form-submission-data#trashed-entries
Please let us know if you need any further assistance.