How do I delete my uploads?

  • Profile Image
    shenaefloyd
    Asked on December 12, 2020 at 04:47 PM

    Hello,

    I deleted my submissions for one of my forms in hopes to clear space for uploads, but that did not happen. How do I delete uploads to clear space?

    Thank you!

  • Profile Image
    Ahmed
    Answered on December 12, 2020 at 07:09 PM

    Hello shenaefloyd,

    To save space for new submission, you can delete older submissions after backing them up if needed, Please check these guides for more details:

    How to delete submissions

    How to download submissions

    How to download uploaded files

    Also after deleting submissions, you may need to delete these entries from Trashed entries and delete forever, this action is not reversible so you need to make sure that you've downloaded and backed up any needed data.

    https://www.jotform.com/help/377-how-to-delete-form-submission-data#trashed-entries

    1607817921_5fd55ac132052_trash-folder-ta

    Please let us know if you need any further assistance.