account suspended

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    Brylee Rogers 
    Asked on December 12, 2020 at 09:51 PM

    I sent in a question an hour ago about my form being disabled, now I am all of a sudden logged out and can't get logged back in. I am pretty sure the reason my form was disabled is because I was asking for credit card information on my form. The only reason I was doing that is because it wouldn't let me integrate my square... or any payment method. I will just remove this and ask for payment elsewhere, but I would like to be able to get back into my account and retrieve my forms.


    Please fix my account, thank you.

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    JohnRex
    Answered on December 13, 2020 at 12:07 AM

    I can see that your account has been suspended as this form: contains plain text fields that collect credit card information:

    1607835977_5fd5a1492e665_

    This is not allowed on forms and is against our Terms of Use.

    I have deleted the infringing fields from the form and reactivated the account. You may now log in to it again.