Why can't I edit one of my forms and can't see submissions?

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    supremiumwristbands
    Asked on May 27, 2011 at 01:43 AM

    I already tried logging in and out and it's still the same. There are some submissions and when I click it, it always says "No results to display." and when I go back to the "My Forms", the red bubble with the number of submission's still there.

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    OACCI
    Answered on May 27, 2011 at 01:45 AM

    I have the same experience plus my form has now disappeared.

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    allanftd
    Answered on May 27, 2011 at 02:27 AM

     

    Hi supremiumwristbands and OACCI,

    We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.

    Please do not do anything until this issue is resolved. We'll let you know as soon as the issue is fixed. Thank you for using JotForm!

    JOTFORM SUPPORT 

     

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    allanftd
    Answered on May 27, 2011 at 03:21 AM

     

    Hi there,

    This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.

    Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!

    JOTFORM SUPPORT


     

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    aytekin
    Answered on May 27, 2011 at 06:40 AM

    The problems are now fixed. To make sure your forms are working fully, I checked your accounts. 

    supremiumwristbands: I checked your reseller form. It works fine now. 

    OACCI: I checked your account. I see one form and it also works fine now.