Not able to access my forms

  • Profile Image
    Asked on May 27, 2011 at 02:02 AM

    Hi Team, We are unable to access the forms in our login. Its getting logged-off intermittently, when I try to access the submissions in the forms. Can you please check and rectify at the earliest.

    Our ID is : tmi




  • Profile Image
    Answered on May 27, 2011 at 02:14 AM

    Hello Naveen,

    We apologize for your inconvenience.

    The development team is currently working on the bug to fix the system.

    Thank you for your patience.


  • Profile Image
    Answered on May 27, 2011 at 03:19 AM

    Hi there,

    This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.

    Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!


  • Profile Image
    Answered on May 27, 2011 at 06:23 AM

    Thank you for your patience with us while we resolved this problem. I just checked your forms. (6:23 am EST) They are all fully functional.