What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not able to access my forms

    Asked by tmi on May 27, 2011 at 02:02 AM

    Hi Team, We are unable to access the forms in our login. Its getting logged-off intermittently, when I try to access the submissions in the forms. Can you please check and rectify at the earliest.

    Our ID is : tmi

    Thanks

    Naveen

    TMI

    Page URL:
    http://www.jotform.com/tmi/11430538069

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    JotForm Support

    Answered by liyam on May 27, 2011 at 02:14 AM

    Hello Naveen,

    We apologize for your inconvenience.

    The development team is currently working on the bug to fix the system.

    Thank you for your patience.

    -Liyam

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    Answered by allanftd on May 27, 2011 at 03:19 AM

    Hi there,

    This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.

    Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!

    JOTFORM SUPPORT

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    JotForm Founder

    Answered by aytekin on May 27, 2011 at 06:23 AM

    Thank you for your patience with us while we resolved this problem. I just checked your forms. (6:23 am EST) They are all fully functional.