Theme is not updating in preview and original link- Cards layout

  • shhaider
    Asked on December 13, 2020 at 12:17 PM

    It looks like blue and doesn't go. Please check from the back-end because i have tried every solution possible. Please correct it asap

    Thanks

    Jotform Thread 2763698 Screenshot
    Page URL: https://hipaa.jotform.com/form/203474903488463
  • jonathan
    Replied on December 13, 2020 at 1:42 PM

    We apologize for inconvenience. But can you please tell us which theme/color you were trying to set it to?

    I checked on your form and I noted that in the Form Designer it was still using the default blue theme and and not any other theme/color

    1607884892 5fd6605ccb25e zzz 2020 12 14 Screenshot 10


    You need to click and have the theme/color selected to change.

    Please let us know if issue persist.

  • seorval
    Replied on December 15, 2020 at 10:45 AM

    Hello, i have the same issues.

    I have personalized new colour theme, changed it an nothing happens. I have cleared the cache of web browser and jotform but nothing happens. The preview is the old and if i access by iOS, the form is the old colour theme.

    https://form.jotform.com/203384668149364

    Thanks

  • Rehan Support Team Lead
    Replied on December 15, 2020 at 11:47 AM

    Greetings @seorval

    I've created a new ticket to handle the issue you are having separately. I will respond to it shortly.

    https://www.jotform.com/answers/2767958

    Thanks