Missing Submissions

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    mattmizell
    Asked on December 13, 2020 at 12:29 PM

    Someone fixed missing submissions from Jotform's team a few days ago, and once again, they have vanished. How are submissions to my forms disappearing without me deleting them? Can I get them restored again?

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    VincentJay
    Answered on December 13, 2020 at 01:12 PM

    Upon checking your account, you have 511 submissions. After updating it, you have now 1,992 submissions on your Total Submission Storage.

    I recalculated your account Total Submission Storage and restore all submissions on your account. Could you please check it again and let us know if the issue still persists?