Download PDF is not working

Hello there,

I click on "download PDF" to download my form but nothing happens. Is there something else I need to do?

Thanks

Hello,

I tried downloading a PDF on my end and it is working fine. Could you please try it again and follow this guide?

https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf

Also, are you referring to this form? https://www.jotform.com/form/203395903390053

If yes, the form has no submission. Please submit a test submission before downloading the PDF. We'll wait for your reply. Thank you!