What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All the forms lost!!

    Asked by alededio on May 27, 2011 at 02:19 AM

    This morning i have done the log-in and i saw that all the forms and the submissions were disappeared!

    What can I do???

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    Answered by allanftd on May 27, 2011 at 02:26 AM

    Hi alededio,

    We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.

    Please do not do anything until this issue is resolved. We'll let you know as soon as the issue is fixed. Thank you for using JotForm!


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    Answered by Jason on May 27, 2011 at 02:29 AM

    Hi,  I know you have it as a known issue but my forms have dissappeared as well.  I last worked on them about 12 hours ago.  It might help with your backtracking of the problem. 



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    JotForm Support

    Answered by liyam on May 27, 2011 at 02:40 AM

    Thank you for your input, Jason. 

    Warm regards,


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    Answered by allanftd on May 27, 2011 at 03:20 AM


    Hi there,

    This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.

    Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!



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    JotForm Founder

    Answered by aytekin on May 27, 2011 at 06:37 AM

    alededio: I have now checked your form. It works fine. 

    Jason: I have also checked all of your forms now. They also work fine.