All the forms lost!!

  • Profile Image
    alededio
    Asked on May 27, 2011 at 02:19 AM

    This morning i have done the log-in and i saw that all the forms and the submissions were disappeared!

    What can I do???

  • Profile Image
    allanftd
    Answered on May 27, 2011 at 02:26 AM

    Hi alededio,

    We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.

    Please do not do anything until this issue is resolved. We'll let you know as soon as the issue is fixed. Thank you for using JotForm!

    JOTFORM SUPPORT 

  • Profile Image
    Jason
    Answered on May 27, 2011 at 02:29 AM

    Hi,  I know you have it as a known issue but my forms have dissappeared as well.  I last worked on them about 12 hours ago.  It might help with your backtracking of the problem. 

     

    Thanks.

  • Profile Image
    liyam
    Answered on May 27, 2011 at 02:40 AM

    Thank you for your input, Jason. 

    Warm regards,

    Liyam

  • Profile Image
    allanftd
    Answered on May 27, 2011 at 03:20 AM

     

    Hi there,

    This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.

    Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!

    JOTFORM SUPPORT


     

  • Profile Image
    aytekin
    Answered on May 27, 2011 at 06:37 AM

    alededio: I have now checked your form. It works fine. 

    Jason: I have also checked all of your forms now. They also work fine.