Submit button Not working

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    mississyshouse
    Asked on December 13, 2020 at 08:52 PM

    I have conditions on the form and when I select Cash at Pick Up; the submit button will not work.

    It did make me enable 2 Payment Method sections

    Submit won't work

  • Profile Image
    Kenneth_C
    Answered on December 14, 2020 at 12:40 AM

    Thank you for reaching support,

    When a Payment Integration is added, the form is expecting that payments will be initiated, however, when you created the condition "Cash at Pickup" you are trying to override this.

    To execute this, please remove the payment integration and use a Purchase Order Widget which does the same but does not initiate payments and show this when the condition "Cash at Pickup" is selected.

    As for PayPal payments, use an iframe embed widget and paste another form with a Paypal Integration and show it via condition: https://www.jotform.com/widgets/iframe-embed

    Please check this related guide for multiple payment form: https://www.jotform.com/help/182-how-to-create-a-basic-multiple-payment-form

    I hope that helps.

    Best.