What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Whitelisting IP addresses

    Asked by kumc on October 07, 2013 at 01:30 PM


    Is it possible for you to notify me via email when the list at: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses is updated so we can be sure to update our allowed IPs to correspond.

    Continued use of JotForm is contingent upon the satisfaction of the user base that I support.

    Thanks in advance for your reply.

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    Answered by EliezerN on October 07, 2013 at 02:26 PM

    Thanks for contacting us.

    We will definetly update the guide if the IP addresses are updated. So I would recommend you to bookmark that link so that you can check the IP list. That will allow you to be aware of any update. I will also bookmarked this thread to notify you if any update occurs.


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    Answered by kumc on October 07, 2013 at 02:34 PM

    Asking your clients to check your site constantly for updates so we don't lose important correspondance via our web forms is asking a bit much.

    How hard would it be for you to create a mailing list of your clients to notify when you make updates to your service? I'm guessing you even have the technology to create an opt-in/out form. Ahem.


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    JotForm Support

    Answered by Welvin on October 07, 2013 at 03:16 PM


    You can see our updates here: http://www.jotform.com/answers/search.php?byDate=yes&like_question=Updates&if_login=jeanettebmz.

    You can subscribe to our weekly updates through this form: http://form.jotformpro.com/form/31370916159961.

    Thank you!