- alededioAsked on May 27, 2011 at 02:32 AM
this morning, when i did the log in, i saw that all my form and submissions were disappeared!!
- allanftdAnswered on May 27, 2011 at 03:13 AM
We apologize for the inconvenience. This is to confirm that we have received your message and that there is a known issue with the form builder right now, and we are working hard to fix it. We appreciate your patience and understanding on this matter.
Please do not do anything until this issue is resolved. We'll let you know as soon as the issue is fixed. Thank you for using JotForm!
- allanftdAnswered on May 27, 2011 at 03:21 AM
This is to confirm that the issue about the form builder is already fixed. You should now be able to create and edit your forms and submissions data as usual. Again, our apologies for the inconvenience. Thank you for bearing with us.
Please do not hesitate to contact us if you continue to experience any issues. Thank you for using JotForm!
- JotForm FounderaytekinAnswered on May 27, 2011 at 06:05 AM
The issue is now resolved. I checked your account and made sure your form is working fine.
Thanks for your patience.