Cant access my account

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    Shannon Wilkinson 
    Asked on December 14, 2020 at 06:31 AM

    Hi just trying to log in to my account as the form I created isn’t working. But now I cannot log in. Any suggestions? We created the form as part of our COVIDSafe planning and at the moment we are unable to operate until we get it fixed.

    thanks for your help.


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    Answered on December 14, 2020 at 07:35 AM

    Hi there,

    Your account was suspended that's why you weren't able to login into your account. I've checked the form you created and it doesn't seem to violate our terms of use. Your account was mistakenly suspended by the system, and we apologize for the inconvenience. I have reactivated your account so you should be able to login now.

    Should you need any further assistance please let us know.