Met upload quota Message

  • Profile Image
    Team_Ballard
    Asked on December 14, 2020 at 09:13 AM

    My account states I have met my upload quota. However, I don’t see anything in the inbox or trash can to have caused this upload quota to take over 200 mb. Could you help me figure out how to reestablish this form and make my account active again?

  • Profile Image
    ashwin_d
    Answered on December 14, 2020 at 09:47 AM

    I am sorry for the trouble caused to you. I have refreshed your upload space from here and that seems to have cleared your upload space usage. Your current upload space usage is at 0.00 B.

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    Diana 
    Answered on December 14, 2020 at 12:25 PM

    I am still receiving the error that I have run out of upload quota when I view the form. I have cleared my cache.

    https://form.jotform.com/91458812447161


  • Profile Image
    JohnRex
    Answered on December 14, 2020 at 03:10 PM

    I have cleared your form caches. Please try accessing the forms again.

    I tried it on my end and was able to load the form as intended.