Met upload quota Message

  • Team_Ballard
    Asked on December 14, 2020 at 9:13 AM

    My account states I have met my upload quota. However, I don’t see anything in the inbox or trash can to have caused this upload quota to take over 200 mb. Could you help me figure out how to reestablish this form and make my account active again?

    Jotform Thread 2765010 Screenshot
    Page URL: https://www.jotform.com/myforms/
  • Ashwin JotForm Support
    Replied on December 14, 2020 at 9:47 AM

    I am sorry for the trouble caused to you. I have refreshed your upload space from here and that seems to have cleared your upload space usage. Your current upload space usage is at 0.00 B.

    Hope this helps.

    Do get back to us if you have any questions.

  • Diana
    Replied on December 14, 2020 at 12:25 PM

    I am still receiving the error that I have run out of upload quota when I view the form. I have cleared my cache.

    https://form.jotform.com/91458812447161


  • John Support Team Lead
    Replied on December 14, 2020 at 3:10 PM

    I have cleared your form caches. Please try accessing the forms again.

    I tried it on my end and was able to load the form as intended.