Translation in Input Tables is not working

  • bwiglobalunion
    Asked on December 14, 2020 at 9:47 AM

    Dear Jotform,

    I am a subscribed user and have an online form translated into different languages.

    I am having a continuous problem that one of the sections of my form is kept in English even though I provided translation. My form's link is here -

    https://form.jotform.com/201503318202034

    Please see below - this section's options are in English even though the form is in Serbo Croatian. The same problem applies to other language versions.

    1607957046 5fd77a3665982 Screenshot 10

    Please see below that I wrote the translations which are not seen on the form.

    1607957241 5fd77af9584f2 Screenshot 21

    Thanks in advance for your support.

    Gülşah Doruk

  • Patrick_R
    Replied on December 14, 2020 at 11:28 AM

    Hello! In your Input Tables, you've used formatted text (screenshot attached for your reference); you'll need to use plain text here separated by newlines.

    1607963072 5fd791c06ffd8 The Easiest Onl Screenshot 10

    After you change this text, you'll need to re-set translated entries for these and it will work (as shown in the screencast below):

    1607963315 5fd792b3544a6 Screencast 2020 Screenshot 21

    I hope this helps. Let us know if you come across any issues.

    Thank you!