How can I fix a billing problem

  • yasmeen zamora
    Asked on December 14, 2020 at 10:39 AM

    The amount being charged to the account on file is inconsistent with the amount we are to be paying.

  • John Support Team Lead
    Replied on December 14, 2020 at 11:35 AM

    It seems this is a duplicate ticket. I've just posted my response in the other ticket you created with the same concern. Please find my answer here: https://www.jotform.com/answers/2765179

  • Ana
    Replied on December 14, 2020 at 11:50 AM

    I can’t see the amount collected in my account. How do I know if I really got it and where?


    it’s from a raffle ticket form

  • Richie JotForm Support
    Replied on December 14, 2020 at 1:00 PM

    Hi Ana, I have moved your question to a new support ticket.

    Kindly check follow this link https://www.jotform.com/answers/2765507