Embedded Form: Form stuck at "Please wait"

  • BradFinger
    Asked on December 14, 2020 at 11:52 AM

    https://www.geoarm.com/monitoring-forms.html

    above is a link to all of our forms. When a customer selects a form. They state once they click verifiy they have read terms. They never see the google capcha box selection tool. The please submit button just remains loading and says please wait.


    Any idea how to correct this? Is the google capcha tool not good any longer or supported?



  • BradFinger
    Replied on December 14, 2020 at 12:17 PM

    Please feel free to email me a response bfinger@alarmclub.com

  • Jessica JotForm Support
    Replied on December 14, 2020 at 2:17 PM

    Hi BradFinger, we apologize for the inconvenience this has caused you.

    Could you kindly try to reembedded your form using iFrame and let us know if the issue still persist? You may refer to the following guide on how to retrieve the code: Getting the Form iFrame Code.

    We await your response.