Account is suspended

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    Libby Pinkerton 
    Asked on December 14, 2020 at 12:13 PM

    I'm not sure why, but my account has suddenly been suspended due to suspected phishing? I was in the middle of creating a survey when it happened. I'm not sure why it would do this.

    Thanks!

    Libby Pinkerton

    log-in email is info@thejuniperspoon.com

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    Jessica_H
    Answered on December 14, 2020 at 02:30 PM

    Hi Libby, we apologize for the inconvenience this has caused.

    Please kindly allowed us some time to get in touch with our reviewer team. We will notify you through this ticket as soon as we have updates.

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    Jessica_H
    Answered on December 14, 2020 at 03:51 PM

    Hi Libby, sorry for the delay.

    It looks like you have open a duplicate ticket. Please kindly refer to the following ticket as my colleague have answered you: https://www.jotform.com/answers/2765391