Use FTP for HIPAA

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    divyesh.patel
    Asked on December 14, 2020 at 01:22 PM

    Hello,


    We are looking to develop a registration form. And when the form is submitted, it needs to go to our server through FTP. But we are not able to see FTP integration in the HIPAA jotform. Can we get help regarding this issue?



    THANK YOU.

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    KrisLei
    Answered on December 14, 2020 at 05:28 PM

    Hello,

    Unfortunately, it's not possible to send submissions to FTP on HIPAA forms. Also, this option is not yet possible on the new version of the submission page, which is the Table view.

    I have verified it by accessing one of the form's submissions on our HIPAA test account using the old version, and the option to Send Uploads to FTP is disabled:

    1607984107_5fd7e3eb4f633_Screenshot_1215

    Related guide: how-to-send-submission-data-&-file-upload-via-ftp

    It seems that this is due to limitations on HIPAA, and this option is not HIPAA compliant. Here are the applications that can be integrated with HIPAA forms:

    1607984650_5fd7e60a50d79_Screenshot_1215

    You may consider using Webhook Integration to send data to your own database: how-to-set up-a-webhook-with-JotForm

    I hope this helps. Let us know if you need further assistance.