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MayganAsked on December 14, 2020 at 2:41 PM
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VincentJayReplied on December 14, 2020 at 2:42 PM
Hi - Please share the JotForm account username or the email address registered to the account so we can check it further.
Looking forward to your response. Thank you!
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MayganReplied on December 14, 2020 at 2:55 PMforgoodnesscakes.mp@gmail.com
That’s email I used and the email address that receives an email every time
someone fills out the form.
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VincentJayReplied on December 14, 2020 at 4:11 PM
There's no JotForm account associated with the email address forgoodnesscakes.mp@gmail.com.
Please share any form links that belong to the account so we can investigate it further. We'll wait for your response. Thank you!
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MayganReplied on December 14, 2020 at 4:22 PMhttps://form.jotform.com/203346360889160
This is the only form that I have
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VincentJayReplied on December 14, 2020 at 5:31 PM
Hi,
The account is registered to the email address (mayganpark@yahoo.com). Please reset the password again and check the email and let us know if the issue still persists. Thank you!
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Audrey DoernerReplied on December 30, 2022 at 9:31 AMThe account registered for my account is (bright-eyes@att.net). Please reset my password
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Angeli JotForm SupportReplied on December 30, 2022 at 10:12 AM
Hello Audrey,
Thanks for reaching out to Jotform Support. I moved your other question to a new thread and will help you with that here.
Let us know if there’s anything else we can help you with.