I need to reset the password

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    Maygan
    Asked on December 14, 2020 at 02:41 PM
    I am not receiving emails either. I need to reset my password and access my form asap.
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    VincentJay
    Answered on December 14, 2020 at 02:42 PM

    Hi - Please share the Jotform account username or the email address registered to the account so we can check it further.

    Looking forward to your response. Thank you!

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    Maygan
    Answered on December 14, 2020 at 02:55 PM
    forgoodnesscakes.mp@gmail.com
    That’s email I used and the email address that receives an email every time
    someone fills out the form.
    ...
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    VincentJay
    Answered on December 14, 2020 at 04:11 PM

    There's no Jotform account associated with the email address forgoodnesscakes.mp@gmail.com.

    Please share any form links that belong to the account so we can investigate it further. We'll wait for your response. Thank you!

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    Maygan
    Answered on December 14, 2020 at 04:22 PM
    https://form.jotform.com/203346360889160
    This is the only form that I have
    ...
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    VincentJay
    Answered on December 14, 2020 at 05:31 PM

    Hi,

    The account is registered to the email address (mayganpark@yahoo.com). Please reset the password again and check the email and let us know if the issue still persists. Thank you!