Your account has been suspended by our phishing prevention system.

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    Bradley 
    Asked on December 14, 2020 at 03:34 PM
    DON’T WORRY

    We’ll help you reactivate your account.

    Our customer support team is available 24-7.

    They will review your account, make sure your forms adhere to our terms of use, and then reactivate your account.

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    Jovanne_A
    Answered on December 14, 2020 at 07:20 PM

    Hi Bradley, thank you for contacting support.

    This form https://www.jotform.com/form/200535301537041 was found on your account and flagged as a job application scam.

    We understand this might not be the case with your form. Yet, we had to act according to the general rule to comply with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2765799 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thanks.

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    Bradley 
    Answered on December 14, 2020 at 10:00 PM
    I have no problem using a corporate email, but is there a way to get a copy of the current form. We spent hours of time creating it. Please and thanks!
    ...
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    Gaetan_B
    Answered on December 15, 2020 at 01:41 AM

    Hello,


    Rest assured that your form is not deleted at all. The form exists on your account and hasn't been removed.


    Once you'll have provided the information required as per my colleague's request, you will gain access to your account and to your form.


    Gaetan

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    Bradley 
    Answered on December 15, 2020 at 08:11 AM
    n order to reactivate your account, we will have to delete the offending form.
    Or, kindly provide us the following information:
    1. The URL where your form is used. “ Page that has form: https://www.key-minds.com/employment/ . Form URL: https://form.jotform.com/200535301537041"
    2. Your website or proof of affiliation to a legitimate institution. “Our Web site is https://www.key-minds.com/ "
    ...
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    Johann_A
    Answered on December 15, 2020 at 10:49 AM

    Greetings,

    Unfortunately, I cannot reactive your account because of suspicious forms, the decision was made by our reviewer's team.

    Thanks for your understanding.

    Johann.

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    Bradley 
    Answered on December 15, 2020 at 12:11 PM
    What other info do you need us to provide, I happy to provide what is needed. I ‘m adding one of the owners Kim Key.
    ...
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    FelipeSantana
    Answered on December 15, 2020 at 02:14 PM

    Hello Bradley,

    As my colleague Jovanne mentioned in his first response, you must send an email to our reviewers team and include the requested information.

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    Please send an email to reviewers@jotform.com with Thread #2765799 as your subject and our team will review the information. Once they review the info you provide, they will respond to you accordingly.