What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The link to my form is not working

    Asked by Draboin on October 07, 2013 at 06:31 PM
    I made a form and put the link you provided me on my website but it does not work. My website is not one of the normal ones and I have not found anything on your site to help me figure out the problem.
    problem site does not work
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    JotForm Support

    Answered by ardy0689 on October 07, 2013 at 07:27 PM

    Can you please give us the website URL where you embedded the form and the form url as well?. We need this so we can better understand what went wrong. 

    Alternatively, you may want to check up our guide on How to embed a form to a web page. Thank You

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    Answered by Draboin on October 07, 2013 at 07:32 PM
    We don't have a live URL yet, the site is under construction using a custom web site template from bludomain.com. We are simply trying to use the external link because we cannot embed it or use source code.
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    JotForm Support

    Answered by ardy0689 on October 07, 2013 at 07:48 PM

    Normally on situations like these, we usually recommend embedding the form via iFrame embed method. It is just a normal short html code and it should work on most cases.

    Please let us know if this would work for you. Thanks.