Out of upload space

  • Profile Image
    theodore.murray
    Asked on December 14, 2020 at 10:37 PM

    Hi there

    I have deleted the forms which were using up my upload space. Can you please reactivate my forms or tell me how to clear my upload space?

    Thanks

    Teddy

  • Profile Image
    Vick
    Answered on December 15, 2020 at 01:53 AM

    Hi Teddy,

    Can you please recheck your submissions for the following form?

    https://www.jotform.com/inbox/202361459396865

    There are still some large size video files in this form. Please delete them if they are not needed anymore to reduce your file upload size.

    Let us know if you need further assistance.

    Thanks