what is with the spam sidebar

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    TickleBeeModels
    Asked on October 07, 2013 at 10:32 PM

    Why do I all of a sudden have a spam bar on the sides and ads popping up on this page? Why is it taking information from my forms and searching the internet for related searches?

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    jedcadorna
    Answered on October 07, 2013 at 11:57 PM

    Hi,

    I don't think that's a Jotform sidebar tool. There might be some plugins that was installed into your browser. May we know what kind of browser are you using. Have you tried using a different browser by the way?

     

    Thanks,

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    TickleBeeModels
    Answered on October 08, 2013 at 09:17 PM
    I have not updated my browser(firefox), it only happens on that page, there
    are 2 other adds that pop up at the bottom too. I have not tried to use a
    different browser.
    Tickle Bee Models
    Where Beauty is all the BUZZ!
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    Tasha
    Answered on October 08, 2013 at 09:26 PM

    Hi,

    Usually these plugins do not require an update of your browser but they are accompanied by software installations. So I am guessing that you might have installed a software recently that added the tool bar to your browser. As jedcadorna stated above this is not a jotform plugin. Please search for the program on your computer and uninstall it.

    Thanks!

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    TickleBeeModels
    Answered on October 08, 2013 at 11:54 PM
    thank you!
    Tickle Bee Models
    Where Beauty is all the BUZZ!
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    jedcadorna
    Answered on October 09, 2013 at 12:50 AM

    Let us know if there's anything else that we can help you. With regards to the browser toolbar that was installed if you will easily notice toolbar names that are aren't included when you first use or installed your browser or by simply reinstalling the browser it can remove the toobar.

    Thanks,