What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    what is with the spam sidebar

    Asked by TickleBeeModels on October 07, 2013 at 10:32 PM

    Why do I all of a sudden have a spam bar on the sides and ads popping up on this page? Why is it taking information from my forms and searching the internet for related searches?

    Screenshot
    sidebar My Forms
  • Profile Image

    Answered by jedcadorna on October 07, 2013 at 11:57 PM

    Hi,

    I don't think that's a Jotform sidebar tool. There might be some plugins that was installed into your browser. May we know what kind of browser are you using. Have you tried using a different browser by the way?

     

    Thanks,

  • Profile Image

    Answered by TickleBeeModels on October 08, 2013 at 09:17 PM
    I have not updated my browser(firefox), it only happens on that page, there
    are 2 other adds that pop up at the bottom too. I have not tried to use a
    different browser.
    Tickle Bee Models
    Where Beauty is all the BUZZ!
  • Profile Image
    JotForm Support

    Answered by Tasha on October 08, 2013 at 09:26 PM

    Hi,

    Usually these plugins do not require an update of your browser but they are accompanied by software installations. So I am guessing that you might have installed a software recently that added the tool bar to your browser. As jedcadorna stated above this is not a jotform plugin. Please search for the program on your computer and uninstall it.

    Thanks!

  • Profile Image

    Answered by TickleBeeModels on October 08, 2013 at 11:54 PM
    thank you!
    Tickle Bee Models
    Where Beauty is all the BUZZ!
  • Profile Image

    Answered by jedcadorna on October 09, 2013 at 12:50 AM

    Let us know if there's anything else that we can help you. With regards to the browser toolbar that was installed if you will easily notice toolbar names that are aren't included when you first use or installed your browser or by simply reinstalling the browser it can remove the toobar.

    Thanks,