What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Upload Issue

    Asked by highcom on October 07, 2013 at 11:15 PM

    The file upload only shows the "this is required" after I select the choose file button. If I attempt to add to cart without selecting choose file, the add to cart button doesn't work butt will not show an alert saying they need to upload a file first. I attempted to use the iframe option to avoid conflicting code but it still has the issue above. 


    This form is being placed in a shopify product page. 

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    JotForm Support

    Answered by ashwin_d on October 08, 2013 at 12:22 AM

    Hello highcom,

    Can you please share your web page URL where you have this form embed? 

    It seems that you are missing "Submit" button in your form. Upon checking your form, I found out that you have not added any submit button. To accept form submission, it is required to have a submit button in your form.

    We will wait for your reply and do share your webpage URL.

    Thank you!