What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Help! content of my payment forms has disappeared overnight

    Asked by interimbank on May 27, 2011 at 03:38 AM

    Hi there

    I hope you can help.  I spent AGES yesterday putting together some payment forms, linking them to my site etc and, this morning, the CONTENT of those forms has DISAPPEARED! :(((((((

    What's happened?  Can you get them back?

    We're launching a new site in a week's time and every second counts.

     

    Thanks in advance for your help.

     

    Kind Regards

     

    Interimbank

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 27, 2011 at 06:10 AM

    I am terribly sorry about this problem. We had a problem on our servers. It is now fixed. I checked all of your forms. They are all working fine. 

    Thanks for your patience with us.