Where's my money?

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    Asked on December 15, 2020 at 02:43 AM

    I can't find the money from the form, what can i do?

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    Answered on December 15, 2020 at 04:05 AM

    I did check your form and found that you have integrated it with your Square account. Please note that all payment submissions you receive in form, the payments are directly to the payment gateway which you used to integrate your account.

    You need to log in to your Square account, and you should be able to see the transactions. If you are not able to see the transactions, you need to contact Square support, and share the transaction ids, and they will be able to help you. You can find the transaction IDs in form's submission. The following guide should help you how to see the submissions you have received in form: https://www.jotform.com/help/269-how-to-view-form-submissions

    Hope this helps.

    Do get back to us if you have any questions.