My account has been disabled

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    Cecelia Hamilton 
    Asked on December 15, 2020 at 08:44 AM

    what's going on?


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    Jessica_H
    Answered on December 15, 2020 at 09:35 AM

    Hi Cecelia, we apologize for the inconvenience this has caused you.

    Your account is currently suspended. Please kindly allows me some time to get in touch with our reviewer team. We will notify you through this ticket as soon as we have an update.

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    Jessica_H
    Answered on December 15, 2020 at 04:53 PM

    Hi Cecelia, thank you for the wait.

    We sincerely apologize for this inconvenience. Your account has been mistakenly suspended by our system. We have reactivated your account and your form back. Kindly try to log in and let us know if you encounter any issues.