Downloaded PDF is different than the Online Survey Form

  • Profile Image
    Asked on December 15, 2020 at 08:50 AM

    Hello Jotform Support,

    I would like to download a pdf form of my questionnaire (does not necessarily have to be fillable). However, when I do that, I see that on the downloaded pdf, some questions and sections are not in the right places or where they should be.

    What can I do?

    Thank you.

  • Profile Image
    Answered on December 15, 2020 at 10:12 AM

    Please note that when you add PDF form in PDF editor, it will always be a fillable PDF form but will not match the exact same layout which you see in the online form.

    If you see any questions out of order, I would suggest you to please delete the PDF form and add it again. Please check the screenshot below on how to delete and add new PDF form:

    Hope this helps.

    Do get back to us if you have any questions.