Cancel account and refund

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    Atrussell
    Asked on December 15, 2020 at 10:26 AM

    I need to cancel my account please. I down graded to the free package, but i still see a charge for $190 on my account. How do i cancel my account and get my money refunded?

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    Bojan_J
    Answered on December 15, 2020 at 11:30 AM

    Greetings.

    We have refunded the last payment and downgraded the account to a free one.

    Please allow us up to 7 days to process the refund.

    Let us know if you have any additional questions.