Account Suspended

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    Libby Pinkerton 
    Asked on December 15, 2020 at 10:27 AM


    Yesterday my account was accidentally suspended. I got a response that it had been switched back on, but I still can't log in. I tried clearing my cache and tried two other browsers. I also tried to reply to the Jotform message on my browser, but it won't let me because it says my account has been suspended. I was corresponding with KrisLei or

    Libby Pinkerton,

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    Answered on December 15, 2020 at 12:25 PM

    Thank you for reaching support,

    The account and forms have been checked and no offense was found.

    We have now reactivated the account so you may now log in.

    Let us know if you need further assistance.