personalized new colour theme is not showing in cards form

  • seorval
    Asked on December 15, 2020 at 11:45 AM

    Hello, i have the same issues.

    I have personalized new colour theme, changed it an nothing happens. I have cleared the cache of web browser and jotform but nothing happens. The preview is the old and if i access by iOS, the form is the old colour theme.

    https://form.jotform.com/203384668149364

    Thanks

  • Rehan Support Team Lead
    Replied on December 15, 2020 at 11:55 AM

    Greetings,

    Kindly confirm if the following is the old theme or the new theme.

    1608051145 5fd8e9c916352  Screenshot 10

    If this is the old theme then share a screenshot of the new theme you are able to see.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Looking forward to hearing from you.

    Thanks


  • seorval
    Replied on December 15, 2020 at 3:50 PM

    Hello, thanks, it is ok now. i think is the refresh time of your servers.

    Thanks!