Is there different form elements on different accounts?

  • mikekalajian
    Asked on December 15, 2020 at 12:20 PM

    Hi, I have a business account with an upload form i've been using for years. I noticed that when i created a free personal account the same upload form element is infact newer and nicer looking - seems more functional. Any idea why this is?

  • Jessica JotForm Support
    Replied on December 15, 2020 at 2:47 PM

    Hi mikekalajian, thank you for reaching us.

    Every account has the same form elements. To confirm, are you referring to this following form (81124826747158)? I checked the form and it looks like it is still using Old Theme. You may kindly switch to our new default theme instead.

    1608061581 5fd9128def17f  Screenshot 10

    Let us know if this is not what you are looking for.