Account limit not reached but form is disabled

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    abdulgafarkhan
    Asked on December 15, 2020 at 12:25 PM

    My jotform limits have not been reached, but the forms have been disabled. Please help! There is an ongoing event happening. Please help at the earliest.

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    Jessica_H
    Answered on December 15, 2020 at 02:42 PM

    Hi abdulgafarkhan, thank you for reaching us.

    I could access your form (203341165533447). Could you kindly try again?

    In the meantime, I have recalculated your limit and clear your form cache. Let us know if you still encounter the issue