How can I change my username?

  • wildwestgentlemens
    Asked on December 15, 2020 at 12:28 PM

    I have been logging in with google but instead would like to create a username and password. How can I do this?

  • John Support Team Lead
    Replied on December 15, 2020 at 2:57 PM

    We can change your account's username for you. Just provide 3 usernames in order of preference, and we'll be using the first available one.

    Spaces and special characters are not allowed, but you can use an underscore.

    Also, please note that if you are using custom URLs for your forms, it will no longer work once the username is changed. You need to create new custom URLs with your new username. You can check this guide: How to Create a Custom URL of a Form

    Lastly, you can reset the password to assign one. Here's a guide for that: how-to-reset-jotform-account-password

  • wildwestgentlemens
    Replied on December 15, 2020 at 3:03 PM

    Great, thanks.


    Scorespb

    Scorespalmbeach

    Scorespb3174

  • John Support Team Lead
    Replied on December 15, 2020 at 5:13 PM

    As requested, I have changed your username from wildwestgentlemens to Scorespb. It should reflect on your account now as soon as you reload the browser.

    Let us know if you need further assistance.