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    PDF can not be open in Internet Explorer

    Asked by Acadian on October 08, 2013 at 10:18 AM

    Good morning!

    I have edited our Contact NEMSA form with a .pdf file and the only issue I am having is individuals in Internet Explorer can not open the .pdf attached.

    Is there a better way of going about the response?

    http://www.jotform.com//?formID=21594854122959

    Thanks for your time.

    Page URL:
    http://nationalemsacademy.com/em_contact

    JotForm www pdf file thanks
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    JotForm Support

    Answered by guilledutra on October 08, 2013 at 10:40 AM

    Hi,

    if you refer to the pdf file linked inside the form autoresponder, I was able to open it using internet explorer version 9 and 10. It is possible that older IE versions the dropbox PDF viewer doesn't work as expected.  

    You can add an alternate link to the pdf document, for example you can upload a copy of the pdf file to your own webhosting "http://nationalemsacademy.com/pdffile.pdf"  then add this link to your form autoresponder.

    Hope it helps

    please let us know if you need further assistance

    Thanks