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micahp20Asked on December 15, 2020 at 2:21 PM
HI,
I am having an issue with this online store I created:
https://form.jotform.com/92544658768980
Payments are not going through and error messages keep popping up. I had a customer try and place an order totaling $1000 and the store would not accept the payment and a bunch of "jibberish" populated as if the entire webpage and text boxes were encrypted. Please advise how this can be fixed?
I need the payment to be encrypted, but not the text boxes.
Thank you,
Micah
Page URL: https://form.jotform.com/92544658768980 -
Gaetan_BReplied on December 15, 2020 at 5:38 PM
Hello,
Would it be possible for you to provide us with a screenshot so we can have a better representation of what is happening and the error message appearing?
Here is How to Post Screenshots to Our Support Forum: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum
Gaetan