How can I make my template NOT private?

  • Rosalinda_Arevalo
    Asked on December 15, 2020 at 3:18 PM

    I'm trying to share a template with my staff but it keeps coming up as private. How can I change that?

    Jotform Thread 2768439 Screenshot
  • Basil JotForm Support
    Replied on December 15, 2020 at 6:51 PM

    Hi,

    The template that you shared is public and they should be able to open it if they are logged in to their account.

    If your form itself is private you can change it to public from the settings.

    1608075543 5fd9491704151 chrome pxXoCwqd Screenshot 10

    Please let us know if you require any further assistance.